What To Expect

Your Questions Answered

If you still have questions about what to expect that is not covered here, please feel free to contact me directly. Please note that I can only provide medical advice after a consultation.



Please use the online calendar or text me for appointments.

I am happy to accept self-referrals as well as referrals from other health professionals. I will carefully determine the suitability of self-referrals after you send an inquiry on the website. I encourage a GP referral as this will help me understand what is required and may also help reduce consultation time.

Once this referral or inquiry is received, I can assess if I am the right person to see your child. Where I feel an alternative specialist would be more appropriate, I will suggest a referral to the appropriate clinician. It is important to keep working with your GP, as he or she has a long-term relationship with your whole family.

Before the consultation

  • Write down the questions you wish to ask so you do not forget any.
  • Make a list of medications that your child is taking. 
  • It may help to have your child’s well-child/Plunkett book, reports or clinic letters from other doctors and health professionals, as well as results of any relevant medical tests such as blood and other pathology results and reports of medical imaging (x-ray, ultrasound, MRI or CT scans) done overseas or in private practice.
  • Complete and return any questionnaires that I may have sent you.
  • Prepare your child by telling them about the appointment in simple terms. For example, "we will be speaking to the doctor to see how she can help you/us".

For the appointment

  • Find a quiet area in your home where there is a strong internet connection and where you are not likely to be interrupted.
  • Test the microphone and speakers on your device. 
  • Make sure there is enough light coming from in front of you.
  • For a video consult, you will receive a link that will automatically send you to a virtual waiting room.
  • For a phone consult, I will call you on the number provided.
  • Choose the appropriate device depending on the medical condition. A mobile device may be more appropriate for developmental assessments for example or to dubashow parts of the body. 

During our meeting

  • You will start by giving me a background of your concerns and outcome expectations.
  • I will ask you some questions aimed at obtaining more  detailed information about your child’s symptoms in order to assess potential diagnoses. 
  • I will offer diagnostic advice, and recommend suitable management options, as well as recommendations for future treatment and follow up.
  • It is ideal to have your child present during the appointment so I can meet them. As part of the assessment, I may ask them some questions. Please allow your child to answer (even if they are shy) as this provides me with additional information about them and involves them in the discussion.
  • Even small children can participate. Have toys/activities close by so they can occupy themselves if needed. 

I will send a report summarising the consultation to you and your GP or another health provider. This will state if a follow-up appointment is required to discuss any results or reports to be made.

I will also send any lab requests, scripts or rating scales electronically.

I work Monday-Friday from 09:00am to 5:00 pm. To accommodate working parents or children who need to limit time off from school, I have some appointments available on Saturday. You can arrange for these on request.

Follow up appointments can be short, medium or longer, depending on the complexity of your concerns and the time required to work through them.

Short follow up appointments are 15 minutes long, and they can include:

  • Renewal of special authority number
  • New prescriptions
  • Phone/email of results

Medium follow up appointments are 30-40 minutes long and can include:

  • Discussion of reports and results
  • Creation and discussion of action plans
  • Follow up of medical intervention plan
  • Feedback of assessment outcomes, including an opportunity for questioning and clarification.
  • Recommendations for intervention and follow up.
  • Revision of management plan(s).

I believe in spending enough time to fully discuss and address all of your concerns. For this reason, standard initial paediatric consultations are 60 minutes long. Initial neonatal consultations can be 30-40 minutes.

Complex / long appointments are charged separately based on the time required. Fees reflect the extra time required to obtain and review information from other sources, administering, scoring and reporting assessments. These appointments can include:

    • Multiple or complex issues.
    • Developmental assessments including assessments for developmental delays in under 5’s, attention deficit and hyperactivity ADD/ADHD, autism spectrum disorder ASD, or to assess multiple issues.
    • Autism Distinguishing autism from other developmental disorders can be challenging. It is therefore important to take a holistic approach in understanding your child and the challenges that they face. As a result, assessments for autism can be time-consuming.

      • A Standard autism assessment: This will require an initial appointment to discuss your concerns and decide which assessment(s) is/are appropriate, and discuss the process in detail with you. I may have to obtain reports from other specialists to inform the assessments, such as from speech and language therapists, occupational therapists, psychologists, or other specialists.
        In some cases, a diagnosis can be made at the initial appointment. Where the diagnosis is not so clear cut, a formal assessment will be required. This will include a developmental assessment to identify developmental difficulties that can contribute to the presentation and strengths that can help guide interventions.
      • I am trained to use validated diagnostic instruments in the comprehensive assessment of the diagnosis of autism spectrum disorder (ASD). The tools I use are The Modified Checklist for Autism in Toddlers (mCHAT), Childhood Autism Rating Scale (CARS), Autism Diagnostic Interview-Revised (ADI-R) and Autism Diagnostic Observation Schedule (ADOS).
        The ADI-R is a semi-structured face to face interview consisting of up to 90 questions. The total cost for administration and report generation is NZ$800.
        ADOS is the gold standard for the observational assessment of autism spectrum disorders. Autism Diagnostic Observation Scales ADOS can take approximately 90 minutes to administer, mark and report.  The ADOS requires interaction with an examiner and needs to be face to face. I will help you find a suitable practitioner who can carry this out.

Short follow up appointments are NZ$125. These are suitable for repeat prescriptions or a short catch up.

Standard follow up appointments are NZ$250 and last 30minutes.

Long follow up appointments are 45 minutes and usually relate to multiple issues and/or the need for an interpreter.


Kidzdoctor is not offering in person/face to face appointments at this time.




Three appointment options can be booked:

  1. Option 1- video (person on video screen).

Phone appointments are not available at this time.

Step 1 - Go to the KIDZDOCTOR website.
Step 2 - Schedule an appointment using the calendar on the booking page. Alternatively, you can book an appointment directly on the booking calendar using this link https://calendly.com/hmaulidi-1/
Step 3 - Securely fill in a short online registration form with details of your child's name, date of birth, insurance details etc.
Step 4 - You will receive a link to the secure video platform on your email or phone. 
Step 5 - Click on the link to connect you to your appointment or copy and paste the link on your browser. You do not need to download anything.

Please let me know ahead of time if you cannot attend by calling reception or sending an email at least 24 hours ahead of time. Advance notice will allow this appointment to be offered to another child. If you do not cancel your appointment at least 24 hours in advance, there may be a cancellation fee or a request that the subsequent appointment is paid in advance.
Send an inquiry, and I will consider seeing your child, depending on the issue. It is important for patients to be registered with a General Practitioner as I will be managing your child alongside your GP.


As a general paediatrician, I am trained to diagnose and manage a broad range of medical conditions affecting children between 0-15 years of age. Telehealth has wide applications but is not suitable for emergencies or when a full physical examination is required. Conditions may include but not limited to:

  • Newborn and infant sleep
  • Well-child checks
  • Jaundice
  • Growth
  • Developmental screening/assessment
  • Feeding and nutritional challenges
  • Evaluation of complex presentation
  • Childhood behaviour
  • Attention deficit and hyperactivity disorder
  • Autism spectrum disorder
  • Allergies
  • Respiratory conditions, including asthma
  • Special needs
  • Daytime and bedwetting
  • Constipation and soiling
  • Gastrointestinal issues
  • Eczema
  • Mild anxiety
  • Musculoskeletal issues



Billing is based on the time it takes to complete the consultation and relevant paperwork. Units start at NZ$250 per half hour or NZ$500 for a 60-minute appointment.

If there are complex medical or multiple issues, a longer appointment will be required and will incur additional charges. I will try to maximise the quality of our time spent together by sending you electronic questionnaires to complete before the appointment, where possible. Please make sure you complete and return the questionnaire ahead of the appointment.

The fee for the electronic questionnaires will usually be part of the consultation. However, if there is extensive information to complete beforehand, like paperwork to review, numerous reports to revise, assessments, questionnaires to score and report, then additional costs may apply.



I am a Southern Cross affiliated provider and nib first choice partner. Please let me know if you wish to have your consultation covered by  your medical insurance when making your appointment. You will need to provide your membership/policy number at the time of booking, as we are required to apply for Prior Approval with your insurance provider before your appointment. This ensures that you are covered and clarifies if there are copayments.

Other insurance providers: Payment  will be expected before the time of consultation. A receipt will be provided to allow you to claim back from your insurance company.

You can pay securely using a credit or debit card,  or internet banking/bank transfer.

To pay by bank transfer use this bank account: KIDZDOCTOR Ltd Account number 12-3050-0011000-00. Please put your child's name as reference. 

For credit card payments,  I will send you a stripe payment link. Please be aware that stripe charges additional fees  processing payment which is your responsibility. 

The current stripe fees in New Zealand are:

    • 7% +NZ$0.30 on domestic card transactions
    • 9% + NZ$0.30on international card transactions


KIDZDOCTOR Payment Policy

Please read this payment policy carefully to better understand the terms and conditions.  


Insurance. Please contact your insurance company with any questions you may have regarding your coverage. Please be aware that some services may not be covered by your insurance. If this is the case, you must pay for these services in full at the time of visit. You are also responsible for any fees that are not paid by your insurer.


Southern Cross and nib Members. Please provide me with your membership number and Child’s name so we can apply for pre-approval prior to the appointment. If the consultation is fully covered, you will have nothing to pay. For plans requiring a co-payment, I will send you a separate invoice for this portion.


Other insurance companies. If you are covered by another insurance company, payment in full is expected before each visit. You will be provided with a payment receipt which you can use to claim back from your insurer.


If you do not have medical insurance, then payment is expected at the time of booking.


Please choose the correct appointment duration. I reserve the right to change the appointment type to reflect the consultation required.


Payment is by bank transfer, or stripe unless otherwise agreed.


Partial payments will not be accepted unless otherwise negotiated.


Missed appointments. My policy is to charge for 30% of cost for missed appointments not cancelled within a reasonable amount of time (less than 48 hours). This reflects administration charges related to organising the appointment. These charges remain your responsibility and will be billed directly to you. Please help me to serve you better by keeping your regularly scheduled appointment. Please be aware that if a balance remains unpaid, I reserve the right to refer your account to a debt collection agency. Late payment fees will start to apply after 30 days.

KIDZDOCTOR account number is 12-3050-0011000-00. Use your child's name as reference.


A separate link for stripe payments can be made by letting us know. Please note that stripe payments incur an additional card fee which is the responsibility of the payer.

  • The current stripe fees in New Zealand are:
    • 7% +NZ$0.30 on domestic card transactions
    • 9% + NZ$0.30on international card transactions


Thank you for understanding our payment policy. Please let me know if you have any questions or concerns.

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The best way to contact me is via email or text. I will try to get back to you within 48 hours.

KIDZDOCTOR is a service which connects you with a specialist paediatrician based providing consultations via choice of secure video,  phone or in person.

Quality health care for your child has never been easier!

South Island patients only – please note that this site is contributing to, and accessing healthcare information from, HealthOne –

What is HealthOne?

HealthOne is a South Island based secure electronic record that allows registered healthcare providers directly involved in your healthcare, to quickly access information such as your test results, allergies, medications, GP summaries and hospital information. HealthOne strictly adheres to the principles of the Privacy Act 2020 as well as the Rules set out in the Health Information Privacy Code 2020. Access is only possible via an approved highly secure healthcare information network which is regularly audited and tested. Privacy auditing is used to check that only those directly involved in your care are accessing your information.

To find out more about HealthOne please visit https://healthone.org.nz. Please note that you are entitled to restrict the sharing of your healthcare records by contacting 0508 837 872 or emailing HealthOne.privacy@pegasus.health.nz

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